Facilities Officer
Help Create the Environment That Makes Exceptional Care Possible
At Cornwall Hospice, every member of our team plays an important role in supporting patients and their families. While this role is not directly involved in patient care, the work you do behind the scenes helps ensure our hospices, retail locations and wider estate remain safe, welcoming and well-maintained environments where outstanding care can be delivered every day.
We are looking for a skilled and proactive Facilities Officer to join our Facilities team. This is a varied and rewarding role that will see you working across our estate, maintaining buildings and equipment, supporting refurbishment projects, ensuring compliance with healthcare regulations and responding to maintenance issues as they arise.
No two days will be the same. One day you may be carrying out planned maintenance works, the next you could be supporting a refurbishment project, managing contractors on site or responding to an urgent maintenance issue requiring immediate attention.
If you enjoy solving problems, take pride in maintaining high standards and want your work to make a genuine difference, we’d love to hear from you.
About the Role
As a Facilities Officer, you will play a key role in maintaining our buildings and facilities, ensuring they remain safe, compliant and fit for purpose.
Key Responsibilities
- Deliver planned preventative maintenance (PPM) and reactive maintenance across hospice, retail and support locations.
- Diagnose and resolve technical issues across a wide range of building systems, fixtures and equipment.
- Undertake maintenance and repair work including basic electrical, plumbing, carpentry, decorating and general building fabric repairs.
- Support refurbishment projects, retail shop fits, warehouse improvements and other estate developments.
- Ensure compliance with relevant legislation, regulations and organisational standards.
- Carry out routine health and safety inspections and compliance checks.
- Maintain accurate maintenance, risk assessment and compliance records.
- Manage contractors on site, ensuring work is completed safely, efficiently and to a high standard.
- Prioritise workloads effectively across multiple sites.
- Support and supervise volunteers involved in facilities activities.
- Participate in the on-call rota (5pm-8am and weekends) to respond to urgent maintenance issues when required.
About You
We are looking for an individual with strong technical capability, practical problem-solving skills and a proactive approach to facilities management.
Essential Skills and Experience
- Experience in building maintenance, facilities management, estates management or a similar environment.
- Practical skills in one or more trades such as carpentry, plumbing, decorating, plastering, general building maintenance or basic electrical work.
- Experience diagnosing faults and identifying effective repair solutions.
- Good understanding of compliance requirements, including:
- Health and Safety legislation
- Fire safety procedures and routine checks
- Water hygiene and legionella controls
- Asbestos management procedures
- Building regulations and statutory inspection requirements
- Experience working in environments where safety, compliance and minimising disruption are essential.
- Ability to work independently and manage competing priorities effectively.
Cornwall Hospice Family & Friends Feedback.
“My friend was nursed so well, and had every attention during his last days. He twice asked me; who is paying for all this? and couldn’t believe it was free. What a wonderful world it would be if everyone had access to this standard of care.”
Cornwall Hospice Family & Friends Feedback.